How Do I Know DD214Direct Is a Legitimate Business and Not a Scam?

In this modern age of widespread identity theft and sophisticated financial scams aimed at targeting the most vulnerable members of society, it is smart to question the legitimacy of a business before you simply hand over your money.

Especially when it’s for something as important as acquiring a copy of your military discharge paperwork.

At DD214Direct, we understand there are a lot of choices out there. A quick internet search for “Order my DD214” brings up several businesses claiming to be your best option, and certainly you can even get a copy of your DD214 for no money at all from the National Archives if you have “six months or more” of spare time to wait.

But the reality is this: Very rarely do veterans have that kind of time.

So why choose DD214Direct? First, we are a business founded by veterans, for veterans.

That means we have personally experienced the hassle and delays of obtaining our own DD214s, so we know exactly how the process works—and we knew there had to be a better way.

We created DD214Direct to simplify and expedite the search and delivery of your DD214 because we know how important it is to have your discharge paperwork when you need it, whether to buy a new home, acquire important health benefits, or even update your driver’s license.

Our founders are experienced operators in the field of veteran services, and our team consists of military records researchers, IT professionals, and assertive government liaisons ready to work for you. We remove the frustration of dealing directly with the government and replace it with the pleasure of working with a small business.

Though headquartered in Phoenix, Arizona, we have people on the ground across the country to appear in person at military records repositories and stand in line so you don’t have to.

We are not machines. We are not a scam. We are real people doing what we do best because, like you, we were tired of waiting.

Second, we really are the fastest option available. (It’s not bravado; it’s just expertise and logistics.)

Depending on when you served, your branch of service, and the date you were discharged, we can often send you a scanned copy of your DD214 via email within 3 to 10 business days, and a hard copy shortly after. And in some instances, we can even get your DD214 copy in a day or two, but this typically depends on your location.

Still, many veterans look at our fulfillment timeline (pictured below) and assume they can get it quicker somewhere else, but this is rarely the case.

Third, we put your information security first and foremost.

At DD214Direct, we take multiple precautions to protect your personal data—including your name, social security number, military service details, and your credit card information.

Information submitted online is highly encrypted and transmitted to us in the most secure way possible, and we also protect your data offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

Finally, we will never share that information with another party, for any reason.

True, cyber criminals are getting smarter every year, and there will always be a risk in sharing your sensitive data. However, DD214Direct takes steps to reduce that risk wherever possible, and we will continue to enhance our security measures to keep pace with advancing technology.

So why not just provide the service for free? And why are there two different prices?

At the end of the day, we are still a business, and that means we have employees, many of them United States veterans like you.

Those individuals work hard every day creating our website, taking your calls, improving our security, ensuring our technology is up to date, expanding our services, and of course doing the rigorous work of locating and securing your military service records from countless repositories across the country. We hope you agree they deserve to get paid for their hard work.

As a small business, we do our best to keep our prices low and stay competitive, and we stand behind the value we provide for the fees we charge.

Our $79 fee is our Basic Express service, which ensures expedited processing and delivery by the United States Postal Service. For $119, we offer a Digital Express service, and you will receive an advance copy of your DD214 via email before you receive your hard copy in the mail.

Ready to order with us? Click here.

Still need to do a little more research? We understand completely.

In the meantime, here’s what some of our clients have to say about working with DD214Direct:

“I received my DD-214 a week ahead of what they actually quoted me which is fantastic. I would definitely recommend this company if you’re needing another copy of yours quickly.” –Philippe Michel Smith

“The help I received was wonderful! I thank all of you for your work. I could not have obtained a marker for my father without your speedy help. Your support was not just good, but excellent! “Good, I’m satisfied”, is too mild.” –Patricia Sharon Roark

“I love the fact that I was emailed on two occasions that your team was working on my request … you guys worked fast on getting me my DD214 from the 70’s in no time at all!! … I appreciate your hard work for veterans everywhere and the service you provide is worth every penny! Thank You All!!” –Greg Jude Lawniczak

Written By:

DD214Direct.com

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