Over the last decade, we have successfully retrieved over 300,000 veteran records. Because of our vast experience with agencies in every state and territory, most of those records were quick and easy for us to get. A significant percentage were tough. Some were very, very hard. The challenge for you as a veteran or family member is you will probably go through this process once in your life; we do it thousands of times every month. You don’t know if getting your record will be a breeze or a pain. Neither do we. Once you become a client, we will pursue your records until we get them at no additional charge to you. We always win for our clients.