Who We Are

Our mission is to simplify and expedite the search and delivery of your military records.

DD214Direct is a veteran-owned business dedicated to helping veterans and military families get the documents they need quickly and easily so they can get benefits faster.

We understand how important it is to have a copy of your personal records, especially when you need it to apply for things like health benefits or a new home loan, but we also know how frustratingly difficult it can be to retrieve those documents when you go through the normal channels.

Our founders personally experienced the hassle and delays of dealing directly with the government and knew there had to be a better way. They created DD214Direct to offer veterans an alternative to being just another number in the bureaucratic queue.

Now in business for nearly a decade, we have put together a highly efficient team of veteran advocates, military records researchers, IT professionals, and assertive government liaisons who work diligently every day to track down and deliver your documents.

The DD214Direct Difference

Our cutting-edge technology platform and keen knowledge of government protocol and procedure allow us to deliver your documents faster than you could get them on your own.

What makes DD214Direct stand out from other expeditors?

First, we digitize both your request and the returned documents, using electronic signatures to avoid extra time with the postal service. We also integrate email and fax throughout our entire process to accelerate response time, while many agencies do not.
To further expedite the order process, our team reviews your initial request to ensure it is filled out properly the first time and has the necessary supporting documentation so that it doesn’t bounce back. In addition, we break up multiple requests (DD214, OMPF, etc.) so that each piece is handled separately and one does not delay the other.
Once your request is processed, DD214Direct becomes your personal advocate, working directly with the agency that holds your records and immediately responding to any issues on your behalf.
In many cases, because of our reputation and expertise, DD214Direct is able to advance your request to a higher-priority workflow.
Finally, we have team members on the ground at locations nationwide to drop off and pick up documents.

Why work with us?

Much like paying a small fee to have your taxes done by a professional, DD214Direct provides the service and convenience you’ve been hoping for, plus we make it a lot easier. Once we locate your records, we can email you a copy immediately. And, tracking your request through us is simple, so you never have to worry about long hold times and inconclusive answers.

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We Accept

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.