Typical turnaround varies greatly based on many factors such as branch of service, and discharge year. Many clients receive their documents same day, while others may wait several days. We process requests faster than government agencies by working directly with archives and using priority methods. There is no faster way.
How is DD214Direct more convenient than requesting my DD214 directly from the National Archives?
You skip long forms and wait times. We do the paperwork, handle the follow-up, and deliver securely to your inbox.
We can retrieve all the copies you need, including for other branches or individuals.
We're faster and easier than going through the VA or National Archives. We know the process and get results quickly. There is no faster way.
Old records that have been digitized may have quality issues. We always ask for the best quality documents from the government.
You may request a refund within 24 hours of your order unless we've already started processing. After that, refunds are not guaranteed.
Working with the government is slow, and cumbersome. We simplify the process and get you your documents fast by working directly with archivists.
Many times the Member 4 copy is not available, but the Service 2 will get you the benefits you need. For more information click here.
No, we contact every government agency that could be storing your documents for you at no additional charge.
Yes, we offer Points Statement retrieval to all Nation Guard veterans.
Yes, we offer OMPF retrieval as well. We make it easy to request all your documents in one place.
You will get a digital copy of your documents in your inbox. In the case where the government agency provides an embossed physical copy, we will mail that to you.
You can work with government agencies on your own to retrieve discharge documents. Depending on the branch of service and discharge year, there may be multiple government agencies that are storing your documents. With our years of experience helping veterans, we know how to get your documents faster than you can on your own. Let us do the hard part.
You will be required to provide your personal information and relationship to the veteran. You may also be required to provide identification and other supporting documents as required by the government. We will inform you of what is needed before we submit your request.
Refunds will not be issued in the event that a government agency provides written notice that there is no record of military service.
We never share your information with third parties. You can view our privacy policy here.
Yes, we can retrieve those as well.
Yes, depending on your relationship to the veteran and discharge year, you may be eligible to request the discharge documents of a veteran.
We guarantee we will work our hardest to retrieve any discharge documents that the government has. If the government cannot provide your documents, we will provide everything they have on file.