How long does it take?


How long does it take?


Typical turnaround varies greatly based on many factors such as branch of service, and discharge year. Many clients receive their documents same day, while others may wait several days. We process requests faster than government agencies by working directly with archives and using priority methods. There is no faster way.

How is DD214Direct more convenient than requesting my DD214 directly from the National Archives?

You skip long forms and wait times. We do the paperwork, handle the follow-up, and deliver securely to your inbox.

What if I need multiple DD214s?

What if I need multiple DD214s?

What if I need multiple DD214s?

We can retrieve all the copies you need, including for other branches or individuals.

Why should I pay this fee to you to get a DD214?

Why should I pay this fee to you to get a DD214?

Why should I pay this fee to you to get a DD214?

We're faster and easier than going through the VA or National Archives. We know the process and get results quickly. There is no faster way.

Why is the quality of the documents so bad?

Why is the quality of the documents so bad?

Why is the quality of the documents so bad?

Old records that have been digitized may have quality issues. We always ask for the best quality documents from the government.

What is your refund policy?

What is your refund policy?

What is your refund policy?

You may request a refund within 24 hours of your order unless we've already started processing. After that, refunds are not guaranteed.

How does DD214 Direct expedite the retrieval process compared to requesting directly from the government?

How does DD214 Direct expedite the retrieval process compared to requesting directly from the government?

How does DD214 Direct expedite the retrieval process compared to requesting directly from the government?

Working with the government is slow, and cumbersome. We simplify the process and get you your documents fast by working directly with archivists.

Can I get the Member 4 copy of my DD214?

Can I get the Member 4 copy of my DD214?

Can I get the Member 4 copy of my DD214?

Many times the Member 4 copy is not available, but the Service 2 will get you the benefits you need. For more information click here.

Are there additional fees if multiple DD214s are located in different repositories?

Are there additional fees if multiple DD214s are located in different repositories?

Are there additional fees if multiple DD214s are located in different repositories?

No, we contact every government agency that could be storing your documents for you at no additional charge.

What is a military points statement, and can DD214Direct help me obtain it?

What is a military points statement, and can DD214Direct help me obtain it?

What is a military points statement, and can DD214Direct help me obtain it?

Yes, we offer Points Statement retrieval to all Nation Guard veterans.

Can you get my whole file while I was in the military (Official Military Personnel File - OMPF)?

Can you get my whole file while I was in the military (Official Military Personnel File - OMPF)?

Can you get my whole file while I was in the military (Official Military Personnel File - OMPF)?

Yes, we offer OMPF retrieval as well. We make it easy to request all your documents in one place.

Will it come in the mail? Will I receive a hard copy of my discharge documents?

Will it come in the mail? Will I receive a hard copy of my discharge documents?

Will it come in the mail? Will I receive a hard copy of my discharge documents?

You will get a digital copy of your documents in your inbox. In the case where the government agency provides an embossed physical copy, we will mail that to you.

Can I get my discharge documents for free?

Can I get my discharge documents for free?

Can I get my discharge documents for free?

You can work with government agencies on your own to retrieve discharge documents. Depending on the branch of service and discharge year, there may be multiple government agencies that are storing your documents. With our years of experience helping veterans, we know how to get your documents faster than you can on your own. Let us do the hard part.

What information do I need to place an order if I'm not the veteran.

What information do I need to place an order if I'm not the veteran.

What information do I need to place an order if I'm not the veteran.

You will be required to provide your personal information and relationship to the veteran. You may also be required to provide identification and other supporting documents as required by the government. We will inform you of what is needed before we submit your request.

Can I get a refund if you can't find my discharge documents?

Can I get a refund if you can't find my discharge documents?

Can I get a refund if you can't find my discharge documents?

Refunds will not be issued in the event that a government agency provides written notice that there is no record of military service.

How does DD214 Direct ensure the privacy and security of my personal information during the retrieval process?

How does DD214 Direct ensure the privacy and security of my personal information during the retrieval process?

How does DD214 Direct ensure the privacy and security of my personal information during the retrieval process?

We never share your information with third parties. You can view our privacy policy here.

Can DD214 Direct assist in obtaining other military documents, such as NGB22, DD256, DD215?

Can DD214 Direct assist in obtaining other military documents, such as NGB22, DD256, DD215?

Can DD214 Direct assist in obtaining other military documents, such as NGB22, DD256, DD215?

Yes, we can retrieve those as well.

Can I get someone else's discharge documents?

Can I get someone else's discharge documents?

Can I get someone else's discharge documents?

Yes, depending on your relationship to the veteran and discharge year, you may be eligible to request the discharge documents of a veteran.

What if you can't find my discharge documents? Can you guarantee the retrieval?

What if you can't find my discharge documents? Can you guarantee the retrieval?

What if you can't find my discharge documents? Can you guarantee the retrieval?

We guarantee we will work our hardest to retrieve any discharge documents that the government has. If the government cannot provide your documents, we will provide everything they have on file.

© 2025 Veterans Home Access LLC.

PO Box 547

Hazelwood, MO. 63042

We Accept:

© 2025 Veterans Home Access LLC.

PO Box 547

Hazelwood, MO. 63042

We Accept:

© 2025 Veterans Home Access LLC.

PO Box 547

Hazelwood, MO. 63042

We Accept: