Lengthy Confusing Government forms: We do all the annoying work. More precisely, we simplify the information gathering process through easy questions and then we fill out the form properly.

Red Tape: we cut through it.

Shortcuts: we know where your records really are. We work with 75+ unique government agencies.

Bypass the National Archives: we know when the Archives does NOT have your record and where to go instead.

Priority processing: we understand who qualifies and how to access priority lines.

Unnecessary delays: we detect overdue requests and take action to get your DD214 fast. We follow up with government agencies who sometimes lose requests.

When the government can’t find it: we respond to government questions to get your DD214 fast.

Correct Client Errors: Through both technology and human expertise, we screen client responses for common errors or incomplete information to ensure we get a faster response from government agencies

Digitization: Your record could be fulfilled by a government agency in many ways, for example–including by fax, on compact disc, by complicated digital download, and even by paper through the mail. The government uses some archaic methods, often. We digitize all files and provide you with a secure link that is easily accessible, where you can access your military document.

Paper forwarded: When documents are sent to us on paper with a seal or embossment, we forward the original documents to the client as well as the digital version. “If we get paper, we send paper.”

Advocacy: Agencies fail to prioritize responding to veterans some times. When that happens, we take an aggressive approach to articulating veteran needs and delivering results for our clients.