How It Works

Once you are ready to order your military service records, you have two options. You can call DD214Direct at 800.891.9285 and speak with a member of our team, or you can start the order process online.

1. First, we’ll ask you to provide some basic information.
   
   This includes your name, date and place of birth, and your military service branch. If you are requesting information for a family member, we will ask about your relationship to the veteran and a few other details.
2. Next, we will request additional information about your military service history.
   
   You may be prompted to provide additional details about your service history, including the dates you served in each branch.
3. Finally, you’ll be asked to review and sign your request form with an electronic signature (e-signature).
   
   You will notice a brief clause on the request form asking you to grant us a limited Power of Attorney (POA). This is for the sole purpose of obtaining your requested records and simply means that we are able to represent you at government offices.

   If everything looks good, click “Submit” and you’ll receive an immediate confirmation of your form submission and successful payment.

   Shortly after that, our expert team will get to work processing your request and doing what we do best: locating and retrieving your documents as quickly as possible. You can even call for an update anytime you’d like, and we promise you will speak to a real live person.

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