The experts at DD214Direct don't just help former servicemembers. We help their loved ones, too. In fact, for nearly a decade we've been working with veterans and military families to assist them with acquiring their discharge documents and other important service records.
If your spouse is or was a veteran of the United States military and you are trying to order a copy of their DD214 for the purpose of obtaining VA health care assistance, burial benefits, or any other veteran-specific benefit, we can help you get the documents you need faster than if you went through the normal government channels.
How do we do it?
Simple. In the more than 10 years since we started our business, DD214Direct has assembled a highly efficient team of veteran advocates, military records researchers, IT professionals, and assertive government liaisons who work diligently every day to track down and deliver your documents. These experts are at the top of their field, and they are dedicated to providing exceptional service to each and every one of our clients.
What information do we need from you?
Once you are ready to order your spouse's military service records, you have two options. You can call us directly at 800.891.9285 and speak with a member of our team, or you can begin the order process online. Either way, we will need some information before we can start the retrieval process.
We'll begin by asking you some basic information, including the name of your spouse, their date and place of birth, and in which branch of the military they served. Since you are calling on behalf of a veteran family member, we may require a few other details such as your contact information and the reason for your request.
Once your order is complete, we will get the retrieval process started, and you can call our main number for a status update at any time. Rest assured, you will always speak with a real live person.
Veteran-owned DD214Direct helps you get the documents you need, when you need them.
Our cutting-edge technology platform and keen knowledge of government protocol and procedure allow us to deliver your documents faster than you could get them on your own. First, we digitize both your request and the returned documents, using electronic signatures to avoid extra time with the postal service. We also integrate email and fax throughout our entire process, while many agencies do not.
To further expedite the process, our team ensures your initial request is filled out properly the first time and includes the necessary supporting documentation so that it doesn't bounce back. In addition, we break up multiple requests (DD214, OMPF, etc.) so that each piece is handled separately and one does not delay the other.
Once your request is processed, DD214Direct becomes your personal advocate, working directly with the agency that holds your records (currently there are about 75 independent agencies) and immediately responding to any agency issues on your behalf. In many cases, DD214Direct is able to advance your request to a higher-priority workflow. Finally, we have team members at many locations to drop off and pick up documents.
Much like paying a small fee to have your taxes done by a professional, DD214Direct provides the service and convenience you’ve been hoping for, plus we make it a lot easier. Once we locate your DD214, we can email you a copy immediately—a service not offered by the government. And tracking your request through us is simple, so you never have to worry about long hold times and inconclusive answers.
Ready to get started? Click here to begin the order process.
