eVetRecs vs DD214Direct.com? No Contest

If you’re a veteran or have one in your family, you may already know that eVetRecs is part of the U.S. National Archives and that’s it’s the“free” way to get military records such as:

  • DD-214
  • DD-215
  • NGB-22
  • DD-256
  • NAVPERS 1070/615
  • NGB 23
  • Points Statements
  • CRCR
  • OMPF
  • Military Record Files
  • Medical Records

And it’s true – eVetRecs is free, as long as you don’t place a premium on time, convenience and peace of mind. But we all know that there are times you need your records ASAP, for things like:

  • VA Mortgages
  • Veteran’s Benefits
  • Employment
  • Military Honors Funeral
  • Divorce Proceedings
  • Genealogy
  • Organizational Memberships (American Legion, VFW)
  • Non-military Government Retirement Benefits

While some of the items on this list are more urgent than others, consider the cost of losing out on a great job, prolonged divorce proceedings, waiting for benefits or having to pay tens-of-thousands of extra dollars in interest on a 30-year mortgage because you couldn’t get your paperwork fast enough.

DD214Direct.com is a veteran-owned service designed to help veterans and their families obtain crucial documents quickly and easily.

Unlike eVetRecs, there is cost involved when you use DD214 Direct. We are not affiliated with the government or the military, nor do we create official documents, but are able to locate and deliver them faster than the National Archives’ service, eVetRecs.

Our secret? As mentioned before, we’re veteran-owned, so we’ve been through our own lengthy, always tedious, sometimes infuriating, interactions with the government. Because of the challenges we faced, we decided there had to be a better way.

Bottom line: we developed our own way of communicating with government representatives through trial and error, experience, establishing rapport and pure tenacity.

Over the years, we’ve developed a keen understanding of governmental procedures, as well as an appreciation of the unique challenges faced by government workers. We know what to say, which questions to ask and how to get results. There is no better, faster way to get your military discharge records than DD214 Direct.

So what do you get for your money?

eVetRecs DD214
eVetRecs can’t process your entire request through your computer or device, so you’ll have to rely on the postal service or have a fax machine handy. DD214 Direct allows you to make your request in minutes, from your computer or mobile device.
Although eVetRecs allows you to initiate part of your request online, it admits on its own site that it isn’t compatible with some browsers or devices, especially Windows XP. DD214 Direct is compatible with any browser or device.
eVetRecs admits that its response time might be slow and, in fact, they ask that veterans send no follow-up request for a full 90 days after the initial one, or it can slow the process even more. Depending on record type, DD214 Direct can typically deliver your documents weeks sooner than eVetRecs, often in just a matter of days.
When using eVetRecs, there’s a strong chance you’ll need to speak to a customer service representative on the phone, due to delays, website glitches, etc. Often, you’ll have to call several times, wait on hold and spend precious time explaining your situation over and over again each time you get a new representative. Depending on record type, DD214 Direct can typically deliver your documents weeks sooner than eVetRecs, often in just a matter of days.
-DD214 Direct does all the “dirty work” for you. If there are delays, hard-to-find records, crossed wires, etc., we deal with it, not you.
When eVetRecs does locate your records, you won’t be able to receive an advance copy; you’ll have to wait for them to be delivered by the postal service. DD214 Direct sends you a copy of your records securely through your email the minute we receive them, so you can take care of important business immediately. We then follow up by sending the actual documents through the mail.

Written By:

DD214Direct.com

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