Nobody likes delays, especially if you're waiting on a copy of your DD214 to apply for important veteran benefits such as health care assistance or education and training opportunities. That's why we've made it our mission at DD214Direct to help you get your discharge documents and other records as quickly as possible.

While 2020 came with some additional roadblocks for accessing military records—including the temporary shutdown of key government agencies due to the pandemic—DD214Direct has remained open and committed to our purpose.

In fact, we work with 75 government agencies across the country to get your records faster than if you tried to go it alone, and we even provide a digital copy via email as soon as we locate and scan your DD214.

If you received your scanned DD214 via email, your hard copy should be arriving soon.

Typically, we ask that you give it about a week to 10 days after you get your scanned copy before you receive the hard copy via the United States Postal Service; this gives us time to print your DD214 and mail you a copy. However, the email copy you received can be used as a valid copy just like the printed copy that we are sending in the mail. Simply print it directly from the email and provide it to whomever is requesting your proof of military service.

What if I also ordered my OMPF?

DD214Direct can also locate your official military personnel file (OMPF), which contains a detailed record of your entire military career, complete with photographs, service documents, correspondence, and in some cases even medical records.

Because an OMPF is a considerably larger record, it takes longer to scan and copy each individual component. As such, you can expect your OMPF anywhere from one to six months from the time our retrieval experts located your file. Rest assured, our team is working as diligently as possible to ensure your records reach in the shortest amount of time.

Veteran-owned DD214Direct helps you get the documents you need, when you need them.

Our cutting-edge technology platform and keen knowledge of government protocol and procedure allow us to deliver your documents faster than you could get them on your own. First, we digitize both your request and the returned documents, using electronic signatures to avoid extra time with the postal service. We also integrate email and fax throughout our entire process, while many agencies do not. 

To further expedite the process, our team ensures your initial request is filled out properly the first time and includes the necessary supporting documentation so that it doesn't bounce back. In addition, we break up multiple requests (DD214, OMPF, etc.) so that each piece is handled separately and one does not delay the other. 

Once your request is processed, DD214Direct becomes your personal advocate, working directly with the agency that holds your records (currently there are about 75 independent agencies) and immediately responding to any agency issues on your behalf. In many cases, DD214Direct is able to advance your request to a higher-priority workflow. Finally, we have team members at many locations to drop off and pick up documents. 

Much like paying a small fee to have your taxes done by a professional, DD214Direct provides the service and convenience you’ve been hoping for, plus we make it a lot easier. Once we locate your DD214, we can email you a copy immediately—a service not offered by the government. And tracking your request through us is simple, so you never have to worry about long hold times and inconclusive answers.

Ready to get started? Click here to begin the order process.